I can’t really add much to this story other than “wow!” A shocking case of a mistake. I do think it was honestly a mistake, probably by an over worked understaffed pharmacy, so what can you expect other than mistakes to happen in such cases.
Talking to a pharmacist friend, costs and profits are the motive behind actions, not care. I tend to see that in a business where care is vital, the profits usually follow if you give the best care you can. Too bad the corporate heads don’t seem to realize this, maybe the millions paid out in the lawsuit that I’m sure is to follow, will help them see the light.